They knowledgeable, open, and transparent about what they make although I would take some of the information on their videos with a grain of salt because some of it is somewhat inaccurate or misleading.Ĭharlottesville, VA.
ENSO MATTRESS PROFESSIONAL
Made without fire retardants so requires a prescription from a health professional for those who wish to completely avoid fire retardant chemicals in their mattress. Local factory direct manufacturer who makes some good quality and value natural Dunlop and Talalay latex mattresses. Makes a range of mattresses including a two sided latex mattresses and two high quality memory foam models along with many traditional innerspring mattresses. The closest manufacturers that may be close to you are. May be helpful if you are committed to a memory foam mattress in the lower budget range or considering an online purchase. I personally would never consider a mattress where I don't know the details of the foam and layering inside it or where a retailer doesn't easily provide this information because this is the only meaningful way to compare mattresses. They use 3, 4, and some 5 lb memory foam and are made by Zinus (a Chinese CertiPur certified manufacturer who makes many different brands including Spa Sensations, Night Therapy, Keetsa, Vivon and others). their value based on what is in them is open to question. While the Enso mattresses certainly look nice. They have also not returned several messages. Over the course of a few months I have often tried to phone both Enso and Klaussner to ask a few questions about their mattress and I have not reached a live person once. Thanks for taking the time to share your experiences with Enso. Please Log in or Create an account to join the conversation. There are so many other off brands that have great reputations, stay away from Enso. Defective is one thing, a substitute mattress in the correct covering is fraud. When I called again they told me that obviously somehow I had gotten a defective mattress. They asked me to send the photos I had taken of the mattress. I found their corporate directory & was able to get through to a "real" person. Klaussner has terrible customer service & is rated F. It is also 100% polyurethane- not visco elastic. This mattress doesn't match anything in their catalogs.
What I discovered was a 9" mattress that was falling apart where the corners were glued. Someone suggested I take off the cover & see if possibly it was assembled upside down, the harder foam base on top. The date on the tag was 5/2010, that should have been my first clue. Don't do it! I have been in a back & forth fight with Klaussner (the manufacturer) and the local store I bought the 16" Solidarity since September 12.
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